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Author: Yu Cheng
Link: https://www.zhihu.com/question/21758136/answer/60623021
Source: Zhihu
Don't use Tenpay as an interface to access your website to collect payments.
Otherwise, you are really miserable.
First: Tenpay's online customer service is a piece of garbage, no one replies, no one responds, you still contact the technology, forget it.
Second: Merchants with a small amount of less than 500 yuan, less than 500 yuan, you should never want to take it out, want to take it out, recharge it again, and deduct the handling fee.
Third: Even if you recharge enough to make up 500 yuan, you are willing to deduct the handling fee and withdraw it, and small merchants have to wait for 7 days. This is called a 7-day settlement day.
Fourth: Do you want to cancel? Save it, according to the situation of my phone communication today: first of all, you must call to submit relevant information, the specific information roughly includes: name, ID card, account and other relevant information, and secondly, you have to wait 30 days without complaints and after-sales before you can cancel it, and finally: your money will wait another 15 days to arrive, which is the fastest.
Fifth: What, do you want to get around it in other ways? Come, let me tell you: the balance in the account is less than 500 yuan cannot be transferred, cannot be transferred to a private Tenpay account, cannot be consumed, cannot be reflected, in short, nothing can be moved, it is more domineering than the bank.
I'm ready to give up Tenpay collection, one is unsafe, the other doesn't want to be so troublesome, these rules are comparable to the government's rules, I still use Alipay.
In addition: The customer service I am looking for is only for phone calls, and the QQ customer service left on the Internet is useless, and it is useless to send a message and respond to it.
Last post: Tenpay Enterprise Merchant Edition Malicious Clauses Embezzle Small User Funds - Online Gathering Life - Zhihu Column
http://zhuanlan.zhihu.com/abcwj/20179199
No one should contact me to modify or delete it, unless Zhihu deletes it himself. Feel free to reprint this article without contact.
In addition: I am already applying to settle the balance and am ready to cancel the use, if my account balance is lost, it is Tencent Tenpay.
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Posted on 1/19/2016 1:06:13 PM
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