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Posted on 3/3/2015 12:42:00 PM
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With the development of e-commerce, more and more people are starting to get involved in online shopping, but the security of online shopping has always been the focus of many people's concerns. Here, we have listed 10 safety precautions to pay attention to when shopping online, hoping to help you.
1. The connection should be secure
Before submitting any sensitive or private information about yourself – especially your credit card number – be sure to confirm that the data is encrypted and transmitted over a secure connection. Your browser and website server must support industry standards such as SET (Secure Electronic Transaction) and SSL (Secure Sockets Layer).
2. Protect your passwords
Don't use any easily crackable information as your password, such as your birthday, phone number, etc. Your password should ideally be a string of unique combinations that contain at least 5 numbers, letters, or other symbols.
3. Protect your privacy
Take a few minutes to read the e-commerce company's privacy policy, which should detail what information they collect from you and how it will be used.
Try to expose your private information as little as possible, be extra careful when filling out online forms, and don't provide information that is not required.
Never give out information like your parent's name, someone may use it to illegally steal your account.
Various free or paid web services allow you to browse and shop anonymously. For example, you can use sites like Anonymizer and Privada to access other business sites anonymously without revealing your name and email address.
4. Use secure payment methods
Shopping online with credit and debit cards is convenient and safe, as transactions made through them are protected by the law, and you can dispute withdrawals and refuse to pay until the dispute is resolved. Plus, if your credit or debit card is compromised, you'll only be responsible for a small portion of the amount. With the increasing number of online auction sites and the increasing frequency of cash payments, you will need to use the services of third-party deeds preservation services offered by sites such as i-Escrow and Tradesafe. Of course, these services are charged.
5. Check certificates and logos
In the United States, there is a certification mark called the Better Business Bureau Online Reliability Seal, and companies with this mark need to have at least one year of online business history and have been recognized by local authorities. At the same time, you can refer to BizRate, a site that can provide you with good information about online shopping. It often organizes user surveys and publishes ratings on items related to business sites, such as product quality, customer service quality, and on-time delivery.
Some auction sites, such as eBay, have a user feedback section where users who have already purchased an item can comment on the reliability of individual independent sellers.
6. Check the terms of sale
Famous online retailers present the relevant terms of sale, including product quality assurance, limitation of liability, and regulations regarding returns and refunds. Some sites require customers to click "Agree to these agreements" before making a purchase, while others put these terms after a link.
7. Taxes and freight
Read carefully the instructions on shipping and handling costs, as the cost can vary greatly between different delivery methods. Look for companies that offer low-cost shipping or sites that offer free shipping when you order a large order. In addition, many countries and regions charge taxes on online shopping.
8. Check the order again
Before sending a shopping order, double-check it carefully. Typing errors (such as writing 2 as 22) can have serious consequences. If you receive your order at a different address than the one you sent your order to, you need to make special instructions and double-check. Also, you must make sure that the price you see is exactly the current price of the item, not the outdated price on a temporary web file saved by your browser on your computer when you last visited the site.
9. Estimated delivery date
The seller should give you an approximate delivery date. According to the US Federal Trade Commission, if the seller does not specify a delivery date, he must deliver the goods within 30 days, otherwise he must notify the customer that the delivery cannot be made on time, and offer to withdraw the order and return the payment.
10. File a complaint
If you encounter a problem during online shopping, you should notify the business company immediately. Find the phone number, email address, or link to customer service for the free service on their site. If the company does not solve the problem on its own, you should contact the relevant authorities.
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