The story about "Didi" does not end. On September 30, after the report of Qian Bao "Why did Didi Express charge 61 yuan for a taxi for more than 20 yuan", reader Mr. Sun called the 96068 hotline of this newspaper and said an outrageous thing.
Mr. Sun is 35 years old and from Haining. On September 27, he was going on a business trip, so he drove from Haining to Dongyi Farmer's Market (Yipeng Shopping Center) in Yipeng Town, Hangzhou. He planned to park his car at the market and take a taxi to the airport. "It was about 10 a.m., I called the Didi Express, and the driver knew the way and soon arrived at Xiaoshan Airport." Mr. Sun said that the bill showed that the mileage between the two places was 5.7 kilometers, and the taxi fare totaled 19 yuan.
On September 30, Mr. Sun returned by plane. When he arrived in Hangzhou, it was half past 11 in the evening, Mr. Sun took the Didi Express and saw a "2.7 times the price" prompt popping up on the page, so he returned to call a taxi. "I saw that it was a 'normal order' and pressed the confirmation button. The driver will come in a while. ”
When he arrived at his destination, Mr. Sun took out his mobile phone to pay, and the numbers displayed surprised him. "160 yuan? Wrong, it was only 19 yuan when I went. ”
That's right, he was charged 164.8 yuan: 37.5 yuan for mileage, 10.8 yuan for duration (27 minutes), 18.5 yuan for night fare, 5 yuan for long-distance fares, and 93 yuan for temporary fare increase.
Isn't it a regular order? Where does the temporary fare increase of 93 yuan come from? Mr. Sun complained to Didi customer service.
"There is indeed such a consumption, Mr. Sun was charged an additional 1.3 times the 'temporary price increase' fee of 93 yuan, but this matter has been dealt with and 93 yuan has been refunded." Didi Express staff said in an interview with Qian Bao reporter yesterday that the temporary price increase of 93 yuan is a separate fee randomly and automatically generated by the system, and the price generated each time is different. There are indeed misoperations.
Original: http://money.163.com/15/1003/03/B4VLRSFE002534NV.html
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Posted on 10/3/2015 9:18:02 PM
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