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CCTV exposed JD.com for sale of refurbished Apple mobile phones Ms. Wu Mr. Zhao bought a brand new Apple mobile phone in JD.com, encountered frequent crashes and other problems, and found that it was a refurbished machine, and JD.com refused to refund. JD.com emphasized that the mobile phones have been authorized by Apple and are genuine licensed. Apple responded that JD.com's Apple mobile phones are often complained about and are not authorized to JD.com, and there is no guarantee that the device will be fine.
@央视新闻: [JD.com bought a refurbished machine and wanted to return it to the industrial and commercial complaint, then it was only refunded and not compensated! ] It was found that it was a refurbished machine, and Ms. Wu hoped to return the product for compensation, but JD.com never agreed to return the product at that time. Call 315 to complain, JD.com said that it can only be replaced with a new machine, complained to the industry and commerce, and JD.com finally agreed to return the goods. But it is clear that compensation cannot be made... JD.com customer service said that it can only "extra" help you apply for a 50 yuan Beijing coupon...
@央视新闻 [#京东被曝售翻新手机 JD.com: No refund or compensation] Ms. Wu bought an iPhone on JD.com, which broke in a month, and after testing, it may have been repaired due to water overflow, and the motherboard was also replaced. After the intervention of industry and commerce, JD.com agreed to withdraw, but made it clear that it would not pay compensation! JD.com also asked Ms. Wu to tell her Apple ID password to delete the content on the phone, and she would not return it if she didn't say it!
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Posted on 5/24/2015 7:23:08 PM
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Posted on 5/24/2015 8:34:28 PM
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A black-hearted businessman